Helpful Information

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Below is some useful information from the Public Protection Bulletin, distributed by GCVS, which may be of interest to older adults in the city.


159 Call Service that helps connect you to your bank
Stop Scams UK and Global Cyber Alliance have launched the UK-wide 159 call service, which is designed to guarantee consumers a safe route to contacting their banks. This pilot scheme, set up by bank and telephone companies, is to help those who believe they have been contacted by a fraudster claiming to be their bank and is requesting money transfers.


Communities played a crucial role in the response to Covid-19

A joint update from the Accounts Commission and the Auditor General for Scotland outlines how  public bodies can learn from good practice and new ways of working which emerged in response to Covid-19 and use this to shape the way they work in the future to promote the best outcomes for local communities and help address inequalities.


Assessing the impact of COVID-19 on clinically extremely vulnerable people

Over 2 million people were identified in March and April 2020 as being clinically extremely vulnerable (CEV) to COVID-19 and were asked to shield. This briefing shows the scale of the challenge of ensuring that the most clinically vulnerable to COVID-19 are kept safe, and in providing high-quality health and social care during the pandemic. It also indicates that there are substantial unmet needs that should be prioritised to ensure that the mental and physical health of this group does not deteriorate further. 


Unpaid carers pushed to breaking point and may be forced to quit work, warns Carers Scotland as new figures reveal devastating impact of COVID-19

New research from Carers Scotland’s and Carers UK’s State of Caring report, which will be released in full next month, reveals many of the services that unpaid carers depend on to help their loved ones have reduced or closed. Seven in 10 (70%) who use crucial day services have reduced or no access and only 16% of carers are confident that they would get the support they need in the next 12 months.


Review of Glasgow City Health and Social Care Partnership Carer Strategies 2019-2022

If you’re a carer or are involved in identifying, involving or supporting unpaid carers, you are invited to take part in the review of Glasgow’s City Health and Social Care Partnership Carer Strategies. The survey should take around 10 – 15 minutes to complete, and it’ll be open until 28 November 2021.


One in three carers on the breadline as financial plight worsens

Carers Scotland said this comes on top of deep concern about practical support with just 16% of carers confident they will get the support they need in the next 12 months.


Unpaid carers’ mental and physical health declining

VOCAL, Voice of Carers Across Lothian, has released the results of its 2021 Carer Survey, conducted jointly with partner agencies and Scotinform. Over 1,200 carers looking after someone in Edinburgh and Midlothian shared their views and experiences. The results illustrate the stark challenges faced by unpaid carers in the wake of the pandemic and a health and social care system struggling to fulfil its statutory functions.


Vulnerable consumers ‘missing out on support from energy providers’

Vulnerable consumers in Scotland are missing out on priority services offered by energy suppliers and network operators, according to research carried out for the independent Energy Consumers Commission (the ECC)


Making housing and dementia a national priority: fourth update from the National Housing and Dementia Forum

National Housing and Dementia Forum co-chairs Ashley Campbell and Lesley Palmer summarise the discussion from the fourth and final evidence session of the Scottish Government-organised body.


Adult social care – winter preparedness plan: 2021-22

This Plan sets out the measures that will be applied across the adult social care sector to meet the challenges over the winter 2021 – 2022. It details information to all those involved in and affected by adult social care provision. The Plan accompanies the Health and Social Care Winter Overview.